As a yoga teacher, I am committed to protecting and respecting your privacy and confidentiality.
This Policy explains when and why I collect personal information about people who visit my website or contact me regarding my services, how I use it, the conditions under which I may disclose it to others and how I keep it secure.
I may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using my website, you are agreeing to be bound by this Policy. Upon entering therapy with me I will ask you to sign latest printed version.
Any questions regarding this Policy and my privacy practices should be sent by email to joelle@nelumboyoga.co.uk. Alternatively, you can telephone 07956833496.
How do I collect information from you?
I collect information from you only with your knowledge and free consent such as when you inquire providing your data for contact; or you register for a service, event or activity online or offline; or you subscribe to my newsletter.
I collect data from you via two means, one is via the sign up to our newsletter via my website www.nelumboyoga.co.uk and the other is through you writing your name and e-mail address via a sign-up sheet at yoga classes. In both instances, you opt-in to receive this information.
This information is stored on my mailchimp account for which I use to send you information about classes and workshops via a newsletter. It is not given to anyone else.
The mailchimp account only stores your name and e-mail address it does not store your telephone number or any other information about you.
You have the right to opt out at any point using the unsubscribe button at the bottom of all newsletters and you also have the right to be forgotten at any point. If you unsubscribe your information will be deleted from the mailchimp account but if you would like to be deleted by other means then please contact us at joelle@nelumboyoga.co.uk
What type of information is collected from you?
The personal information I collect might include your name, address, email address, phone number, medication, attendance records, IP address, and information regarding what pages are accessed and when.
How is your information used?
I may use your information in one of the following ways:
- To provide & improve my services
- Internal record keeping
- To send marketing material (i.e. emails or newsletters)
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email.
How long will I keep your information?
I review my retention periods for personal information on a regular basis. I am legally required to hold some basic types of information to comply with the law (taxes). To comply with insurance requirements I keep records of my services for the duration of our contract. I will destroy electronic records at the end of our contract, and continue to hold a paper copy for five years thereafter. After the retention period, I will erase your information unless you have given me prior written consent to maintain your contact details.
How can you update your information?
The accuracy of your information is important to me. If you change email address, or any of the other information I hold is inaccurate or out of date, please email me at joelle@nelumboyoga.co.uk. Alternatively, you can tell me in person or phone 07956833496.
Who has access to your information?
I will not exchange, transfer or give your personal information to any third party without your consent. This excludes trusted third parties who assist me in operating my services so long as those parties agree to keep this information confidential (payment system, EAP providers, insurance). I may release your information when I am requested to comply with the law.
In case I suddenly became incapacitated or otherwise unable to contact you, my supervisor will have access to your name and contact details so they can inform you of the circumstances and make arrangements for support.
You have the right to request a copy of the information I hold about you. You can request in writing for your data to be erased. I will review your request and comply within a month unless I am obliged to keep your data for ethical reasons or I am required by law.
Security
I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Use of ‘cookies’
Like many other websites, I use cookies. Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, cookies are used to store your country preference. This can help in improving a website and deliver a better more personalised service.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For more information on how to switch off cookies on your computer, visit www.aboutcookies.org.
Links to other websites
My website may contain links to other websites run by other organisations or individuals. This privacy policy applies only to my website‚ so I encourage you to read the privacy statements on the other websites you visit. I cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to my website from a third party site, I cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at joelle@nelumboyoga.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Review of this Policy
I keep this Policy under regular review. This Policy was last updated in May 2019.